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Over 35 Years of Experience Identifying Loss in Water, Wastewater, Stormwater, and Solid Waste Utilities

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About Us

Water Company of America (WCA) has the personnel, equipment, and expertise to inspect municipal systems of all sizes for revenue losses. We can help recover lost revenues without requiring the utility to increase its budget, personnel, or rates. WCA will assist the city staff in its efforts to ensure that all the services delivered to its customers are fairly and accurately metered and billed. Our decades of knowledge and proven methodologies enable us to identify discrepancies in the water billing process, ensuring that every drop is accurately accounted for. We work collaboratively with local city or municipality staff to optimize billing and provide more revenue for the community.

Who is Water Company of America (WCA)​

Headquartered in Houston, Texas, ISI Water Company has served public agencies since 1989 by providing a unique program for revenue recovery through the meticulous evaluation of an entity’s utility billing system to find lost revenue.

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Our Services

Since 1989, Water Company of America (WCA) has specialized in locating, assessing, and correcting problem conditions related to water metering, wastewater collection, stormwater, and utility billing database discrepancies, thereby increasing utility revenues. Through a combination of field work, data collection, and data analysis through our custom software, we collaborate with you to uncover unbilled water, enabling the city to make changes that will result in increased revenue.

AWWA says “Every System Experiences Water Loss”

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The American Water Works Association says, “every system experiences water loss”. Apparent losses and real losses can have a tremendous impact on the utility company. We are here to identify these losses. WCA focuses on apparent loss and mitigates risk to you by not charging if we do not find any non-revenue water.

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The Program

Water Company of America, through consultation with department staff, will examine the utility billing system and the distribution and collection systems in the field for accuracy in metering, billing, and collection. Our comprehensive review allows us to find unbilled and misbilled water for the city to increase revenue. WCA leverages advanced techniques, methodologies, and invaluable experience to identify any discrepancies.

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Our Software Solutions

Water Company of America coordinates the exchange of raw, unjoined customer account information for study and analysis. This is accomplished via download, in whatever manner is most advantageous to the City Information Technology Department. Our proprietary software allows us to uncover unusual billing information that will lead to further investigations to determine if the water is being misbilled.

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The Benefits

Revenue leaks stopped today will be less costly to remedy than if allowed to compound themselves over long periods of time. Your utility only compensates WCA if we successfully generate increased revenue for you. Our fee structure, in contrast to paying us regardless of whether we identify any deficient accounts, is designed to align with your best interests. This approach motivates WCA to conduct a comprehensive analysis of your billing records in order to maximize revenue recovery. This allows your organization to work with WCA completely risk-free. We will not charge unless we find a discrepancy.

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Water Company of America

Have Questions? Let Us Know!​

If you are interested in our products and services, please reach out today, or let us know, and we will contact you.

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